Customer Survey

General Information

Race/Ethnicity
---Prefer not to answerAmerican Indian or Alaska NativeHawaiian or Other Pacific IslanderAsian or Asian AmericanBlack or African AmericanHispanic or LatinoNon-Hispanic or White

Is your home
---Owned by you or someone in the household with a mortgage or loanOwned by you or someone in the household free and clear (without a mortgage or loan)Rented for cash rentOccupied without payment of cash rent?

Is your home a
---CondoHouseApartmentDuplexMobile HomeOther

Total Household Income
---Under $20,000$20,001 to $29,999$30,000 to $39,999$40,000 to $49,999$50,000 to $65,999$66,000 to $79,999$80,000 to $99,999$100,000 or more

Employment
---Employee of a private employerLocal government employeeState government employeeFederal government employeeSelf-employedWorking without pay in family business or farmRetired

Are you a student?
---Full-time studentPart-time studentNot a Student

Completed Education Level
---Some High SchoolGEDHigh SchoolTrade SchoolSome CollegeAssociate's DegreeBachelor's DegreeMaster's Degree

Relationship Status
---SingleSeperatedMarriedDivorcedWidowed

What kind of phone do you have?
---LandlineCellBoth

Do you use the internet on your cell phone?
---YesNo

Loan Experience

Have you ever used payday/title/consumer loan companies before?
---YesNoYes - An online company

What other payday/title/consumer loan companies do you use?
Advance AmericaSpeedy CashTitleMaxCheck Into CashQuik CashSun LoanOther

If OTHER, please include the name of the company.

Where you satisfied with their knowledge of products & services?
---Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

What do you use short-term loans for?
EmergenciesMedical BillsVacationsHobbiesLarge PurchasesMonthly BillsOther

King of Kash Experience

Have you ever had a King of Kash loan?
---YesNo

How did you hear about King of Kash?
---Yellow PagesOnlineNewspaperTVRadioBillboardReferralOther

How Satisfied were you with King of Kash?

Friendy and Courteous Service
---Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

Willingness to listen and respond to your need
---Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

Fast and efficient service
---Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

Professional appearance
---Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

Would you recommend King of Kash to friends or relatives?
---YesNo

If no, why not?

Do you have any suggestions for improving our products or services?

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State
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